Home Accessibility Modifications & Installation in Northeast Ohio

"We had a great experience with Independent Living Pros! Zach and Dave installed a chair lift for my mom, and they were professional, friendly, and efficient. They did an excellent job, explained everything clearly, and made sure we were comfortable using it before they left. The installation was smooth, and it's already made a huge difference in my mom's safety and independence. I highly recommend them!"

"I am beyond grateful to have called Independent Living Pros to help us with our chair lift. We just moved here from Virginia and are full-time caregivers to our 34 year old Intellectually and Physically disabled daughter. We are now in our 70’s and all three of us need major help with stairs. I got a call back from Zach Kracker and he was here the next day! Told us exactly what needed to be done to our existing chair lift to make it work in our new house. He took it, cut it down to fit and came back 6 days later and installed it today! I am so very very thankful to Zach. He is such a sweet and patient man. You are now are bestest friend!!!! Thank you, thank you and thank you Zach."

"Zach diagnosed and repaired a malfunction with my stair lift. He also installed safety grab bars in my bathroom. I am please with the quick response and the quality of the service. The price was reasonable. I highly recommend."

"Their name says it all!! Nowadays, it seems great customer service doesn't exist much anymore. However, Andrew is the the pinnacle of customer service for his company. We love the handicap bars installed into the bathroom, that now gives us a great sense of security, moving around from the commode, and in/out of the shower. I am most thankful for the repair to my stair lift. He quickly found the issue and repaired it. He made suggestions upon my request, which were absolutely what I needed, and exceeded my expectations. He is a 10 star in my book. Thank you Andrew!!! Highly, Highly recommend this professional company."

"The response time (turnaround time from when I placed the call, to when I was able to speak directly with the technician) was swift - same day within the span of 1-2 hours everything was settled and Zach (the technician) was expected a little later, same day. Zach let me know when he was on his way - something I, personally, really appreciate. He managed to be both friendly (and polite and respectful!) while doing the task at hand. The job called for a part that he didn’t have presently (on his truck), so he did have to leave* for a brief time, but returned back after only a brief time. The entire situation** was so very pleasant that I would 100% not only continue to call upon this company, but absolutely recommend them to anyone/everyone who might have similar circumstances/needs. *While gone, he went ahead and installed the part in the body of the seat/chair. Which, thankfully, meant all that was left/needed was putting the chair on the track. ** As the primary user/reason for the chairlift, it’s safe to say that whenever a problem arises with it - it’s USUALLY extremely frustrating and stressful. This company completely understood the importance for a speedy response and eased my concerns immediately."

"Technician was knowledgeable, professional and courteous. I highly recommend Independent Living Pros for your accessibility needs!"

"Independent Living Pros came to our home to pick up an item- they were prompt, professional and very friendly! We would work with them anytime!"